To ensure the highest level of account safety, all password reset requests must be verified in person at your nearest Losers Bank branch. This helps us confirm your identity directly and prevent unauthorized access to your funds.
In-Branch Password Reset Process
Visit your nearest Losers Bank branch
Use our Branch Locator to find one near you.
Bring the following documents
- Valid photo ID (NID / Passport / Driving License)
- Account number or printed statement
- Completed Password Reset Request Form (download below)
- Optional: proof of recent transaction (last deposit/withdrawal)
Meet with a bank officer
Our officer will verify your identity and reset your password securely.
Confirmation
You'll receive your new login credentials in a sealed confidential envelope or as per bank policy.
Download Form
Have your form ready before you visit.
Need Help?
- Helpline: +8801XXXXXXX
- Email: support@losersbank.com
- Service Hours: Sunday – Thursday | 9:00 AM – 5:00 PM
Please do not share your password or OTP with anyone, even if they claim to be from Losers Bank.
Find Your Nearest Branch
Select a branch to view its location on the map
Security Awareness
Never click suspicious links or open unknown attachments.
Losers Bank never calls to ask for your password.
Change your password regularly at the branch.
Always log out after using your account.